I am happy to take both local and out of state orders. I will be also be happy to take measurements at the time of a local/in person order. Any out of state order in which the client has taken measurements, Angie Carter will not be responsible for any fitting problems due to incorrect measurements taken by the client.
When you place an order, the following Conditions and Terms of Sale will be in effect. I accept payments made by paypal, personal check or cash.
Conditions and Terms of Sale
GETTING STARTED:
All your measurements will be taken and a design agreed upon.
Designing the Costume; I will communicate design ideas with you via email, phone or in person. This will also include agreement on fabric trim and embellishment which will be done by photo or in person.
Final Quote; a final price will be quoted to you before any work begins. This quote will consist of labor costs, fabric/notion costs, and shipping fee if applicable. A deposit of 50% of the final cost is required before work will begin.
Once I receive your deposit and it has cleared, these Conditions and Terms of Sale will be in effect.
I will obtain the fabric immediately. It is also possible for the client to obtain and give me (upon approval for use) the fabric they wish to use.
I will give you progress updates on the project in the form of photos, when possible and notes via email of the certain steps of the process. Updates may come at times like; when the fabric arrives/is bought, when cutting begins, when sewing begins, when project is ready to mail or pickup. Photos will be taken of garment during the construction process and after it is finished. All photos are the property of Angie Carter. All designs remain the property of Angie Carter (if personally drafted for you) and copyrights are kept and enforced for printed patterns.
DESIGN CHANGES:
Any changes made to the design after an agreement has been reached, and the deposit has been received, will incur additional design and labor fees of no less than $50, plus any additional costs for added fabric or materials. Such changes may include, but are not limited to, design alterations, fabric choice changes, trim choice changes. I reserve the right to alter the design, as necessary due to unforeseen construction problems that may arise. I agree to and will notify you of any problems or changes that may need to occur.
GUARANTEE OF FIT:
Package #1: With this package I guarantee that your costume will fit according to the measurements taken. This is considered a general fit, like the clothing you buy at the store.
Package #2: With this package included in your quote is one personal fitting before the completion and delivery of your costume to ensure that your costume fits perfectly. This fitting can be done at your home or a place agreed upon by both parties. This will guarantee that your costume fits perfectly before you receive the final product.
COMMUNICATION:
I agree to be prompt with replies, and to answer any questions or concerns with courtesy. The client agrees to communicate any questions or concerns in a timely manner throughout the design and construction process.
GUARANTEE OF QUALITY:
I guarantee the workmanship to be of professional quality and free of defects. Client agrees to inspect the garment immediately upon arrival and contact me to resolve any issues or defects. The garment should be able to withstand normal wear. To be more specific, if any stitching comes loose or a seam comes apart because of weak or inferior threads, I will happily repair it for you free of charge. The client agrees to follow care instructions, any damage caused from not following care instructions or stress beyond normal wear will be regarded as the clients fault.
DEPOSIT:
A NON-refundable deposit, of 50% of the total agreed upon cost is due before I will begin work on your project. You agree to pay this fee before work will begin. Deposits can be made by personal check, or cash.
If you are paying by check, please allow 5 business days for the check to clear the bank before work can begin. This deposit is NON-REFUNDABLE. Should you decide to cancel the order, the deposit will be forfeited. This is not negotiable, see CANCELLATION POLICY below for further information about this.
CANCELLATIONS:
Life happens and sometimes there will be cancellations; by signing this agreement the client agrees to these cancellation policies; and understands that the original deposit under no circumstances is refundable once work has begun on your project.
Two options for cancellations
- I stop work on the project. Any payments or deposits made to that point are non-refundable, but you are not obligated to pay the remaining amount. The project and materials become the property of Angie Carter.
- I stop work on the project. The client pays for any labor costs not covered by the deposit or payments already made. The unfinished garment and/or materials become yours after settlement of balance.
DELIVERY TIME:
I agree to deliver the costume on or before the requested delivery date. You agree to request delivery at least 2 weeks before the garment is actually needed.
RUSH FEE:
If for any reason client needs a project done quickly (2 weeks or less) an additional 25% of the total cost may be added to the cost, plus any extra shipping fees that might occur. You agree to pay this fee for any rush orders.
CARE INSTRUCTIONS:
Because care instructions will vary for each fabric, when you are given your costume care instructions will be included.
NOTES OF CAUTION
I love to design for all sized customers, however after many years of sewing I know and want my clients to know that many garments made in larger sizes may become distorted from the original design. I will do my best to make sure you have a realistic idea of what the finished product will look like.
DISCLAIMER
I am not responsible for any accidents or injuries that may occur while wearing any garment manufactured by Festooned Butterfly. You are responsible for your own actions and agree to hold Angie Carter blameless
By making a deposit to Angie Carter, and signing the Custom Costume Order Form, you agree to the above terms and conditions and as the client agree to be bound by them.
* All prices are subject to change*
